Session 1
SEPTEMBER 28 / 3:00 PM / ET
Successfully Engaging Hard to Reach Populations
with Telehealth: Tips and Tricks for Patient
Connectivity and Access Equity
How do clinics successfully engage patients with limited
broadband, no technology, language differences, or
disabilities? In this session staff from interdisciplinary
backgrounds will share their best practices for
effectively streamlining the process for patient
engagement. You will hear from Federally Qualified
Health Centers about their approaches for achieving
telehealth access equity and mastering the process for
connecting with patients.
Session 2
OCTOBER 5 / 3:00 PM / ET
Successfully Engaging Staff with Telehealth:
Tips and Trips for Getting the Team Onboard
the Telehealth Train
A strong internal culture and infrastructure is needed
to effectively implement telehealth. So how does a
Federally Qualified Health Center achieve that with
so many different roles, personalities, and tight time
schedules while still being financially lucrative? You will
hear from staff and clinicians on best practices that
enabled them to conduct their work in an organization
with optimal systems.
Session 3
OCTOBER 12 / 3:00 PM / ET
Making Smart and Effective Telehealth Technology
Decisions: Making Both Your Clinician and
Patients Happy
Telehealth technology choices are expanding. How do
you choose one that is simple to use, enables a
streamlined workflow, and is secure? In this interactive
session interdisciplinary Federally Qualified Health
Center staff will describe their best practices for
incorporating technology into the workflow that enhances
effectiveness, efficiency, and minimizes user agitation.
Session 4
OCTOBER 19 / 3:00 PM / ET
Telehealth after the Public Health Emergency –
Where Should We Go From Here?
What is the future of telehealth after COVID? Now that the
quick scramble to get programs up and running or
expanded is over, what can organizations do to optimize
their existing infrastructure? In this session you will hear
from Federally Qualified Health Centers on their plans to
augment their programs for quality improvement, enhanced
staff and patient experiences, and financial efficiency.
